Customer Support Service

Completed

Customer Support Service with advanced features: Authentication & Authorization (Role-based access control),Email Verification & Password Reset, Ticket Management, Filtering, Sorting, Searching, Real-time Updates with WebSockets (Socket.io), Photo Sending in Chat (Integrated with AWS for storage), REST API for scalable backend operations

NestJsReactAWS S3MongoDb

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Features

Authentication and authorization with role-based access control
Email verification and password reset
Ticket creation and management
Ticket filtering, sorting, and searching
Real-time updates using WebSockets (Socket.io)
Chat functionality with photo/image sending
AWS-based storage integration for images
Scalable RESTful API backend